Privacy Policy

Last updated: September 15, 2026

Privacy Policy for Lead Tracker CRM


Last updated: September 15, 2026


Lead Tracker CRM ("we," "our," or "us") respects your privacy. This Privacy Policy explains how the Lead Tracker CRM mobile application ("the App") collects, uses, stores, and protects information when you use the App.


By using Lead Tracker CRM, you agree to the practices described in this Privacy Policy.


1. Information We Collect


When you use Lead Tracker CRM, we may collect and process the following information:


Account Information

  • Email address
  • Authentication information
  • User account identifier

    • Authentication services are provided through Google Firebase Authentication.


    Lead and CRM Information

    The App allows you to enter and store business-related information, including:

  • Lead names
  • Company names
  • Phone numbers
  • Email addresses
  • Addresses
  • Notes
  • Follow-up dates
  • Lead status
  • Other information you choose to enter into the App

    • You are responsible for ensuring that you have the appropriate rights or permission to enter and process information about other individuals in the App.


    Device and Technical Information

    The App and its service providers may automatically process certain technical information necessary to operate and secure the App, such as:

  • Device or application information
  • IP address
  • Authentication and security information
  • Crash or diagnostic information

    • We do not intentionally collect sensitive personal information unless it is voluntarily entered by you.


    2. How We Use Information


    Information collected through Lead Tracker CRM may be used to:

  • Create and manage your account
  • Authenticate users
  • Store and synchronize your CRM data
  • Provide the App's features and functionality
  • Maintain and improve the App
  • Protect the App against unauthorized access, fraud, or abuse
  • Diagnose technical problems
  • Communicate with you when necessary regarding the App

    • We do not sell your personal information.


    3. Data Storage and Firebase


    Lead Tracker CRM uses services provided by Google Firebase, including Firebase Authentication and Cloud Firestore.


    Your account information and CRM data may be stored on Firebase infrastructure. Firebase may process information according to Google's applicable privacy policies and security practices.


    For more information about Google's privacy practices, visit https://policies.google.com/privacy


    4. Data Sharing


    We do not sell, rent, or trade your personal information.


    Information may be processed by service providers that are necessary to operate the App, including Google Firebase.


    We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, safety, security, or property of the App, its users, or others.


    5. Data Security


    We take reasonable measures to protect information stored and processed through Lead Tracker CRM.


    However, no electronic storage system or method of transmission over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.


    6. Data Retention


    We retain account and CRM information for as long as necessary to provide the App's services and maintain your account, unless a longer retention period is required by law.


    If you delete your account or request deletion of your data, we will take reasonable steps to delete applicable information, subject to legal, security, and operational requirements.


    7. Your Choices and Rights


    Depending on your location, you may have rights regarding your personal information, including rights to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request information about how your data is processed

    • To make a privacy-related request, contact leadtrackerc@gmail.com


    8. Children's Privacy


    Lead Tracker CRM is not intended for children under the age of 13.


    We do not knowingly collect personal information from children under 13.


    If you believe that a child has provided personal information through the App, please contact leadtrackerc@gmail.com


    9. Third-Party Services


    The App may rely on third-party services necessary for authentication, data storage, security, analytics, or other functionality.


    The primary third-party service currently used by Lead Tracker CRM is Google Firebase.


    10. Changes to This Privacy Policy


    We may update this Privacy Policy from time to time.


    When changes are made, we will update the "Last updated" date at the top of this Privacy Policy.


    11. Contact Us


    Lead Tracker CRM

    Email: leadtrackerc@gmail.com